Privacy Policy

Last updated: January 2025 

 VIP Cars Australia (“we”, “our”, “us”) operates the website https://www.vipcarsaustralia.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with Australian privacy laws. 

1. Information We Collect

 We may collect the following personal information when you interact with our website, advertisements, or services: 

• Full name 

• Phone number 

• Email address 

• Pickup and drop-off details 

• Booking or enquiry information 

• Any other information you voluntarily provide via forms or communications 

 2. How We Collect Information

 We collect information through: 

• Website enquiry and booking forms 

• Google Ads lead forms 

• Phone calls, emails, or messages 

• Cookies and tracking technologies (e.g. Google Analytics) 

 3. How We Use Your Information

 Your information is used to: 

• Respond to enquiries and provide quotes 

• Process bookings and deliver chauffeur services 

• Contact you regarding your request 

• Improve our website, services, and advertising 

• Comply with legal and regulatory requirements 

 We do not sell or rent your personal information to third parties. 

 4. Google Ads & Third-Party Services

We use third-party services such as: 

• Google Ads (including Google-hosted lead forms) 

• Google Analytics 

 These services may collect data such as IP address, device type, and interaction behaviour to help us measure advertising performance and improve our services. 

Information collected through Google lead forms is stored securely within Google Ads and accessed only by authorised personnel. 

 5. Cookies

 Our website uses cookies to: 

• Analyse website traffic 

• Improve user experience 

• Support advertising and remarketing campaigns 

 You can choose to disable cookies through your browser settings. 

 6. Data Security

 We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. 

7.  Access & Correction

 You may request access to the personal information we hold about you or request corrections if the information is inaccurate. 

 8. Contact Us

 If you have any questions about this Privacy Policy or how your information is handled, please contact us: 

 VIP Cars Australia 

Website: https://www.vipcarsaustralia.com 

Email: info@vipcarsaustralia.com 

 9. Changes to This Policy

 We may update this Privacy Policy from time to time. Any changes will be posted on this page.